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Benefits

TRENDnet has created Premium Support with you in mind to get you the technical help you need, when you need it, how you need it.

 

Anytime. All the time.

We are available 24x7x365. You can reach us midnight, early morning, weekends, and holidays. Anytime. All the time.

Premium Support engineers understand the value of your time and take quick, efficient steps to resolve your technical challenges.

Tech problems are unpredictable. We will be there when you need us. Our service will make you want us there anytime you’re having technical problems.

 

One stop shop.

Premium Support is the one-stop shop for all your technical challenges. We resolve your technical problems so you can truly enjoy your digital life - PCs, laptops, networks, modems, routers and entertainment devices.

Our core strength is tech support, so we offer the entire gamut of support services - installation/setup, configuration, security, troubleshooting, upgrades, connectivity issues, and basic feature support.

 

Multiple ways of getting the help you need.

You can call us, chat with us, or email your problem to us. Or you can choose the Premium Support Dashboard.

The Premium Support Dashboard is a unique tech support tool. A solution designed with you in mind!

The Dashboard gives you a single interface to reach our support team and also get access to remote support. In addition, you get SupportMap - a network mapping tool that helps you track your devices within your network.

The Premium Support Dashboard Case Manager allows you to create and track active web requests and easily view your history of questions.

Create Web Ticket
You can submit multiple support requests for any problems related to your PC and other connected devices.
View Ticket
Easily view your history of questions and their resolutions.